Terms of Use

This document explains our position and specific conditions regarding your use of our Internet or "web" sites (collectively, "Site" or "Sites"). By using this Site, you agree to be bound by our Terms of Use and Privacy Policy, in addition to other terms and conditions that may appear throughout our Sites.

References to "mybullysticks.com" in this document mean mybullysticks.com, its affiliates, subsidiaries, divisions and operational designees, and the Site owner, Aidin, Inc.

mybullysticks.com reserves the right to make changes to this Site and its Notices and Policies at any time. Each time you use this Site, you should visit and review the then current Notices and Policies that apply to your transactions and use of this Site. If you do not agree to be bound by the then current Notices and Polices, your sole remedy is not to use this Site. mybullysticks.com is not responsible for typographical or photographic errors on this Site.

Limitation of Liability
Intended for Users Over 13 Years of Age
Information, Articles and Advice
Product Display and Colors
Errors on Site
Pricing
Sales Tax
Paying for Your Order
Coupons
Validating Your Order
Order Acceptance/Confirmation
Return Policy
Order Limitations/Limited Quantities
Shipping
Indemnity
Disputes
Termination of Site Use
Refer A Friend
Contact Us

DISCLAIMER OF WARRANTIES

YOU EXPRESSLY AGREE THAT YOUR USE OF THIS SITE IS AT YOUR SOLE RISK. THIS SITE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. mybullysticks.COM AND ITS OFFICERS, DIRECTORS AND EMPLOYEES, AS WELL AS ITS THIRD-PARTY AGENTS, CONTRACTORS, DISTRIBUTORS, MERCHANTS OR SPONSORS (COLLECTIVELY, "THIRD PARTIES"), CAN NOT AND DO NOT WARRANT THAT YOUR USE OF THIS SITE WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE. NEITHER mybullysticks.COM NOR ITS THIRD PARTIES HAVE ANY RESPOSIBILITY FOR YOUR ACTION OR INACTION IN CONNECTION WITH THIS SITE OR FOR ANY DAMAGE TO YOUR COMPUTER OR DATA OR ANY OTHER DAMAGE YOU MAY INCUR IN CONNECTION WITH YOUR USE OF THIS SITE. NEITHER mybullysticks.COM NOR ITS THIRD PARTIES WARRANT THE ACCURACY, INTEGRITY OR COMPLETENESS OF THE CONTENT PROVIDED ON THIS SITE OR THE PRODUCTS OR SERVICES OFFERED FOR SALE ON THIS SITE. mybullysticks.COM AND ITS THIRD PARTIES SPECIFICALLY DISCLAIM ALL WARRANTIES, WHETHER EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF TITLE, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT. NO ORAL OR WRITTEN INFORMATION OR ADVICE GIVEN BY mybullysticks.COM OR ITS THIRD PARTIES SHALL CREATE A WARRANTY, EXCEPT WHERE THE EXCLUSION OR LIMITATION OF CERTAIN WARRANTIES IS PROHIBITED BY LAW.

LIMITATION OF LIABILITY

UNDER NO CIRCUMSTANCES SHALL mybullysticks.COM OR ITS THIRD PARTIES BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES THAT RESULT FROM YOUR USE OR INABILITY TO USE THIS SITE, INCLUDING YOUR RELIANCE ON ANY INFORMATION OBTAINED FROM THIS SITE THAT RESULTS IN MISTAKES, OMISSIONS, INTERRUPTIONS, DELETION OR CORRUPTION OF FILES, VIRUSES, DELAYS IN OPERATING OR TRANSMISSIONS, OR ANY FAILURE OF PERFORMANCE. THE FOREGOING LIMITATION OF LIABILITY SHALL APPLY IN ANY ACTION, WHETHER IN CONTRACT, TORT OR ANY OTHER CLAIM, EVEN IF AN AUTHORIZED REPRESENTATIVE OF mybullysticks.COM HAS BEEN ADVISED OF OR SHOULD HAVE KNOWLEDGE OF THE POSSIBILITY OF SUCH DAMAGES. BY YOUR USE OF THIS SITE, YOU ACKNOWLEDGE THAT THIS PARAGRAPH SHALL APPLY TO ALL CONTENT, MERCHANDISE AND SERVICES AVAILABLE THROUGH THIS SITE, EXCEPT WHERE THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES IS PROHIBITED BY LAW. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES OR LIMITATION OF DAMAGES FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE FOREGOING LIMITATIONS MAY NOT APPLY. IN ANY EVENT, UNDER NO CIRCUMSTANCES WILL mybullysticks.COM BE LIABLE TO YOU FOR ANY AMOUNT EXCEEDING ONE THOUSAND U.S. DOLLARS ($1,000.00).

INTENDED FOR USERS OVER 13 YEARS OF AGE

The safety of children is very important to us. Although this Site is intended for use by persons at least 13 years of age, and we have processes in place to help prevent participation in our Site communities and services by persons under 13 years of age at time of registration, mybullysticks.com can not prohibit minors from visiting our Sites and must rely on parents and guardians (at least 18 years of age at time of use) to decide which materials are appropriate for children under 13. mybullysticks.com will not knowingly collect personal information from children. Please see our Privacy Policy for more information.

LIMITATIONS REGARDING INFORMATION, ARTICLES AND ADVICE

mybullysticks.com offers articles, information, and advice to pet parents through this Site for educational purposes only. Any information offered through this Site is not intended to diagnose, treat, or cure your pet, and is not a substitute for veterinary care provided by a licensed veterinarian. For any medical or health related advice concerning the care and treatment of your pet, contact your regular veterinarian or local animal hospital.

PRODUCT DISPLAY AND COLORS

This Site attempts to display product images as accurately as possible. However, we can not guarantee that the color you see matches the product color. Note that the display of color may depend, in part, upon the monitor you are using.

ERRORS ON SITE

Prices and availability of products and services are subject to change without notice. Errors will be corrected where discovered and mybullysticks.com reserves the right to revoke any stated offer and to correct any errors, inaccuracies or omissions, including after an order has been submitted, whether or not the order has been confirmed and/or your credit/debit card has been charged. If your credit/debit card has already been charged for the purchase and your order is cancelled, mybullysticks.com will issue a credit to your credit/debit card account in the amount of the charge. Individual bank policies will control when this amount is credited to your account. (If you are not fully satisfied with your purchase, you may return it in accordance with mybullysticks.com's Return Policy.)

PRICING

Online prices, offers and selection are subject to change. We reserve the right to limit sales, including the right to refuse sales.

SALES TAX

Because mybullysticks.com does business within California, this Site collects and remits sales tax as appropriate.

PAYING FOR YOUR ORDER

You may pay for your order with a debit card or major credit card, or by using PayPal®. We accept Visa®, MasterCard®, American Express® and Discover® Card, and debit cards with a MasterCard® or Visa® logo.

Generally, credit/debit cards are charged by mybullysticks.com at the time your order ships.

Orders paid for using PayPal will be debited at the time orders are placed. When using PayPal as your payment method, payment processing and how your credit/debit card or checking account is charged is at the sole discretion of PayPal.

See our Return Policy for more details about returns.

COUPONS

If using a coupon code, it must be entered during checkout in the designated Coupon Code field to redeem the respective offer. Coupons may not be combined with other coupons or promotional offers, are limited to one per transaction, and may not be redeemed for cash, credit or refund. See other restrictions in the terms of each offer. mybullysticks.com reserves the right to restrict use of coupons on certain products, weight and destination fees, and expedited shipping charges.

  • The promotion code is valid for a limited time only. mybullysticks reserves the right to modify or cancel it at any time.
  • Each promotion code can be used only once, unless otherwise specified.
  • Each promotion code applies only to qualifying items.
  • If the promotion has a minimum purchase requirement, taxes, gift-wrap, and shipping and handling charges do not apply toward the minimum purchase amount.
  • The promotion applies only to orders shipped to the same address.
  • The promotion code is not transferrable and may not be resold.
  • If you return items purchased using a promotion code, we will subtract the value of the promotion code from your return credit.
  • Promotion codes may not be combined with other offers.
  • Limit one promotion code per customer.
  • Void where prohibited.
  • If you violate any of the Terms and Conditions, the promotion will be invalid, and the promotional code discount will not apply.

VALIDATING YOUR ORDER

After you place an order using our shopping cart, we will check the information you give us for validity, by verifying your method of payment and/or shipping address. We reserve the right to reject any order you place with us and/or limit quantities on any order, without giving a reason. If we reject your order, we will attempt to notify you using the email address you have provided with the order. Generally, your credit/debit card will not be charged if we reject an order; however, we will process a refund if a charge has been made against your card.

ORDER ACCEPTANCE/CONFIRMATION

Your receipt of an electronic or other form of order confirmation from us does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. mybullysticks.com reserves the right at any time after receipt of your order to accept or decline your order for any reason.

RETURN POLICY

All sales made through this Site are subject to mybullysticks.com's Return Policy.

ORDER LIMITATIONS/LIMITED QUANTITIES

mybullysticks.com may, at is sole discretion, limit or cancel quantities purchased per person, per household, or per order. Restrictions may include orders placed by the same Site account, the same credit/debit card, and orders that use the same billing and/or shipping address. In the event we make a change to your order, we will attempt to notify you by the email and/or billing address provided with your order. mybullysticks.com reserves the right to limit or prohibit sales to dealers.

SHIPPING

All orders placed on this Site are subject to product availability and will be shipped according to our Site shipping terms. In the rare event that your order never arrives, we must receive notification of lost items via email and/or phone (as provided in our shipping terms) within sixty (60) days of receipt of the shipping confirmation email.

INDEMNITY

You agree to indemnify and hold mybullysticks.com and its officers, agents, employees and other partners and Third Parties harmless from any loss, liability, claim or demand, including reasonable attorney's fees, made by any other third party due to or arising out of your use of this Site, including your use of this Site to provide a link to another site or to upload content or other information to this Site. See also Legal Notices.

DISPUTES

This Site is operated by mybullysticks.com, with offices in the United States of America. If there is any dispute regarding this Site, by using this Site, you agree that the dispute will be governed by the laws of the State of California without regard to its conflict of law provisions. You agree to personal jurisdiction and venue in the state and federal courts of the State of California, Orange County.

TERMINATION OF SITE USE

mybullysticks.com, in its sole discretion, may terminate your retail account, membership registration, or similar uses of this Site at anytime. You are personally liable for any orders that you place or charges that you incur prior to your termination. mybullysticks.com reserves the right to change, suspend, or discontinue all or any aspects of this Site at any time, without prior notice. Upon termination, you will have no account or similar Site membership rights to the Site. Our proprietary rights, disclaimer of warranties, indemnities, limitations of liability and miscellaneous provisions shall survive any such termination. mybullysticks.com may provide notice of termination by regular mail or email.

REFER A FRIEND

As a Refer-a-Friend member (a “Referrer”), you are subject to My Bully Sticks’ Terms of Use and My Bully Sticks’ Privacy Policy (both available on our website), as well as the following additional Terms & Conditions for My Bully Sticks’ Refer-a-Friend program:

Qualified Referral. For purposes of the Agreement, a “Qualified Referral” requires that all of the following conditions are met:

  • Your Friend must complete a purchase of Twenty-Five Dollars ($25.00) or more (excluding all fees including, but not limited to, taxes, shipping, handling and/or other third party fees) for Products by and through the Site, by clicking on the unique Refer-a-Friend Program link or using your unique coupon code located in the email sent by you to your Friend (a “Qualified Purchase”) by and through the our Refer-a-Friend Program interface (“Referral Link”). If your Friend makes a purchase on our Site through any method other than directly through the Referral Link or Coupon, such purchase will NOT count as a Qualified Purchase and you will not earn any Referral Credit in connection with such purchase.
  • Purchases of gift certificates do NOT count as Qualified Purchases.
  • Your Friend must complete their Qualified Purchase within thirty (30) days of receiving the Refer-a-Friend Program email containing your Referral Link.
  • Your Friend may not return the Qualified Purchase. Where your Friend returns a Qualified Purchase, you will not earn any Referral Credit in connection with such purchase.
  • Your Friend must be a new customer, i.e. they have not previously purchased any Products by and through the Site, nor can she/he have an account or registration with us under any email address or alias. Such status will be determined in My Bully Sticks’ sole discretion. You may only receive one (1) Qualified Referral per Friend; in other words, you are only eligible for one (1) Referral Credit per Friend, and so additional/repeat purchases made by your Friend do not qualify you for additional Referral Credit(s).

Referred Customer. The Referred Customer and the Referrer cannot be the same person (for example, by using a different email address).

Referral Rewards. For you to earn referral rewards as a Referrer, the Referred Customer must be a new customer with no previous purchases on MyBullySticks.com.

Reward Payments. Rewards are payable in increments of 100 rewards points. Only 1 discount code may be used at a time.

Eligibility. Eligibility is limited to individuals only. My Bully Sticks’ Refer-a-Friend Program cannot be used by businesses for affiliate lead generation as determined in My Bully Sticks’ sole discretion. (Corporations are not people, my friend!)

No Spam. You must comply with all up-to-date “SPAM” laws. For example, emails must be created and distributed in a personal manner and bulk email distribution is strongly discouraged. Any distribution of your referral link that could constitute unsolicited commercial email or "spam" under any applicable law or regulation is expressly prohibited and will be grounds for immediate termination of your account and exclusion fromMy Bully Sticks’ Refer-a-Friend program.

Right to Close Accounts. My Bully Sticks reserves the right to close the account(s) of any Referrer and/or Referred Customer and to request proper payment if the Referrer and/or Referred Customer attempts to use the My Bully Sticks Refer-a-Friend program in a questionable manner or breaches any of these Terms & Conditions or is in violation of any law, statute or governmental regulation. Right to Cancel Program or Change Terms. My Bully Sticks reserves the right to cancel the Refer-a-Friend Program or to change these Terms & Conditions at any time in its sole discretion. Any unclaimed referral rewards will be forfeited at that time.

CONTACT US

If you have questions about our Conditions of Use, Legal Notices or Privacy Policy, you may contact us by:

1. E-mail: [email protected]

2. Regular Mail:

MyBullySticks.com
Attn: Customer Service
17165 Von Karman Ave Ste 106
Irvine, CA 92614

3. Phone:

Toll-free: 1.888.508.1268 (U.S. Customers)
M-F, 10am - 5pm

CHANGES/UPDATES TO NOTICES AND POLICIES

Because our Site will continue to implement new technologies and improve the products and services we provide, our Notices and Policies are subject to change. We reserve the right to change or update our Notices and Policies and to modify or terminate the Site for any reason, without notice and without liability to you or any other participating third party. As a Site user, you are responsible for regularly reviewing our Notices and Policies in order to remain informed of our practices and your obligations as you visit and use our Site. Our current Notices and Policies constitute the entire agreement between you and mybullysticks.com as you use our Site and supersedes all prior understandings or agreements, written or oral, in this regard.

Revised April 17th, 2017